Information
General terms of sale
Orders
Orders must be placed by email, sent to info@verolta.com so that a record is kept of them.
Warranty
The warranty is 12 months from the invoice date and covers any faulty spare part or component.
It does not under any circumstances cover damage caused by misuse of the machine.
Shipping, carriage or packaging costs relating to the warranty are borne by the customer.
Claims and receipt of machinery
The machine must be checked on receipt and the delivery note signed with the note "ACCEPTED SUBJECT TO INSPECTION". In that case, any damage must be reported to the carrier and recorded in writing within the maximum legal period of 24 hours from the date of the delivery note.
Shipping costs
All orders with a net value above €150 are shipped CARRIAGE PAID to kerbside; the recipient must have the means necessary to receive and unload the goods.
Orders below that amount, as well as those shipped outside mainland Spain or outside the national territory, are sent CARRIAGE FORWARD.
Returns
Unless expressly authorised by Verolta, no returns of machinery or material will be accepted.
Where a return is authorised, the goods must be sent in their original packaging, completely unused and carriage paid. 5% of the amount paid will be deducted for receipt and inspection costs, without prejudice to any other assessment that may be made.
Notes
Catalogue specifications are subject to change due to improvements in our products.
Verolta reserves the right to modify the design of the machines shown in the catalogue images.
Use of images
Use of the machine images is restricted to distributors who accept these terms and are authorised to do so by VEROLTA.
Customer service
For any comment or request about our products you can contact your distributor, write to us at info@verolta.com or call our customer service number +34 960 730 327.
